Terms & Conditions

Privacy policy, community guidelines, and user agreements

GDPR Compliance & Privacy
  • This platform is designed to help you improve your career materials without collecting or storing your personal information.
  • We do NOT require, request, or store personal contact details such as your full name, address, phone number, or other identifying information in your CV submissions.
  • All processing is done solely to provide you with AI-powered career guidance.
  • We comply with GDPR regulations and respect your right to privacy.

Your Responsibility:

You should remove personal contact details (name, address, phone, etc.) from your CV before submitting it, in accordance with GDPR regulations and our recommendations.

Liability Disclaimer

While we strongly advise against including personal information, if you choose to provide any personal data despite our recommendations:

  • You do so entirely at your own risk and discretion.
  • This platform and its operators cannot be held liable for any consequences, damages, or legal issues arising from your voluntary disclosure of personal information.
  • You acknowledge that you have been informed not to share such information.
No Refunds Policy & Token Inactivity
  • All token purchases are final and non-refundable. Once tokens are purchased, they cannot be exchanged for cash or refunded under any circumstances.
  • Inactivity Policy: After 6 months of account inactivity (no token usage), any unused tokens will be transferred to a CoverLetterBetter holding account.
  • You can view your complete token transaction history and monthly statements in your account.
Community Guidelines & Suspension Policy

We're committed to providing a positive, professional environment for all users. Violations of our community guidelines will result in account suspension.

Progressive Suspension Workflow:

1st Offense

24-hour temporary suspension

2nd Offense

48-hour temporary suspension

3rd Offense

72-hour temporary suspension

4th+ Offense

Permanent account ban

Prohibited Behaviors Include:

  • Posting offensive, abusive, or harassing content
  • Spam or unconstructive contributions to the community
  • Sharing inappropriate or harmful material
  • Violating other users' privacy or safety
  • Attempting to manipulate or abuse platform features
  • Referral Program Abuse: Each user is limited to 10 successful referrals per day to prevent abuse. Exceeding this limit may result in account suspension.

If you have questions about our terms and conditions, please use the Feedback & Support page to contact us.

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